How to Contact Us
By E-mail : orders.piedmontwine@btconnect.com
By Fax : 01428 656485
By Telephone : 01428 658896
By Post : The Piedmont Wine Company Limited
The Tanners
75 Meadrow
Godalming
SURREY GU7 3HU
You may contact us by telephone for telephone
orders or for further information between 9.00 a.m. to 5.00
p.m. Monday to Friday and 9.00 a.m. to 1.00 p.m. on Saturday.
We will return all telephone calls, if not immediately attended
within one working day to obtain payment details from you
and to confirm availability and your order.
How to Order
Orders must be for a minimum of one case (i.e.
12 bottles) which can be mixed as to 6 bottles of each type
of wine.
You may order by contacting us as in ‘How
to Contact Us’ or by completing the Order Form on the
separate page entitled ‘Order Form’.
How to make Payment
Payment can be made by cheque. Cheques should
be made payable to ‘The Piedmont Wine Company Limited’.
Please note five working days must be allowed to clear cheques
and any orders are only despatched after this period has elapsed.
Delivery within the United Kingdom
Delivery is by Courier to your stated delivery
address at the time of making the order. Order values of less
than £150.00 will be plus a Courier charge of £10.00.
Orders greater than £150.00 will incur a delivery charge
of £5.00. All orders over £200.00 will be delivered
free of delivery charge.
For deliveries to certain parts of Scotland
we will need to provide a quotation as to delivery cost.
Delivery is normally carried out within seven
days from receipt of order. Delivery will only be made if
signed for. If delivery cannot be made as arranged, a card
will be left with a contact telephone number to arrange for
delivery on another day.
Wherever possible, we will try to agree with
you a preferred day for delivery.
It is important for our customers to check
the delivery before signing the courier's paperwork –
please see the ‘Claims for Breakages/Shortages’
section below.
Claims for Breakages/Shortages
No claims for breakages or shortages will be
considered unless the Couriers are informed at the time of
delivery. We will also require confirmation of any breakages
or shortages by telephone or e-mail within twenty four hours
of delivery.
|
